Fraud Detection and Prevention

Preventative measures

New registrations are now required to wait 30 days before being allowed to use our credit card facilities.

Credit card purchases may only be made up to R 570.00 inc VAT.

If you need these restrictions lifted then please contact us - we will require a copy of your ID book as well as a copy of the front and back of your credit card. Once we have this we will allow you to bypass the new restrictions.

Database Maintenance

We are currently conducting routine maintenance on our user database which may result in a small number of users being suspended. Should you see a suspension notice when you try to log on then please contact our call centre and we will help you re-activate your account.

Important Note: We would like to remind all our users that it is important to keep your contact details (specifically your email address) up-to-date to avoid your account being suspended.

The National Credit Act

The compliance requirements of the National Credit Act have been completed and are now in force on Legal City. There have been a number of changes in the way that the TransUnion services work so we encourage you to please pay extra attention to the instructions and notes that appear on each of the enquiry pages.

The new contract (TransUnion Agency Agreement) is also now effect, a copy of which is presented to you when you use the services for the first time.

Please note that although extensive testing has been done on the TransUnion services we may still encounter errors. The webmaster is advised of all errors and if you should encounter an error then please bear with us while we undertake repairs (this usually happens within 24 hours of encountering the error).

If you need to know more then please contact us directly.

PS. If your email address was invalid at the time the notification was sent out then you may find that your account has been suspended. Please follow the on screen instructions or contact us in order to re-activate your account.

Scam Warning

Some of our users have fallen prey to a phishing scam.

At no time will any Legal City employee contact you and ask for your username and password.

If you have been contacted then we advise you to let us know so that we can reset your password for you. Phishing is dangerous and has already resulted in more than one user having their account cleaned out.

The search for an Editor

Thank you for all the interest shown in the editorial position. The candidates have been narrowed down and we'll soon see a revamp of the Legal Magazine. If you have NOT been contacted then your application was unsuccesful - thanks for considering us though.

Cheque and Credit Card Fraud

For some time now we have had clearance periods in place for all direct deposit purchases. A recent Carte Blance episode hilighted how cheques are altered but didn't go into details of how common credit card fraud is committed. The practice of skimming credit cards is now wide-spread and accordingly we've had to take steps to protect ourselves against fraudulent transactions.

To address this we are now SecureCode® compliant and have moved to SafeShop® to process your card transactions. BTW, a skimmed card is one that has been copied based on details obtained when transactions on carried out over the telephone - like when you order stuff off the telly. 

Please read our terms and conditions to see what the direct deposit clearance periods are and our policy regarding refunds. Remember, these measures are in place to protect you as much as they are to protect us. We view cheque and card fraud in a most serious light and will not hesitate to prosecute any transgressors.